Our customer is a major force in online retail in mothers and babies segment. Their turnover went from averaging $1.3 million per month to under $700k per month. The checkout process had not changed but cart abandonment rates were sky high.
1. We conducted a comprehensive review of their application & infrastructure by assessing 56 cybersecurity vulnerabilities.
2. We found that devs had altered directory permissions during a recent release & that they could now be accessed by anyone!
3. This open access had allowed an attacker to install cryptocurrency mining software that was hogging computing power & resulting in timeout errors for customers trying to checkout.